PRIVACY POLICY

This Privacy Policy describes how ERS Ventures B.V. (“we,” “us,” “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://sacheu.co.uk (the “Site”).

1. Personal Information We Collect

Device Information (collected automatically):

  • Browser type, IP address, time zone, cookies, page views, referrers, interaction data.

  • Collected via cookies, log files, pixels, tags, and similar technologies.

Order Information (collected when you purchase or sign up):

  • Name, billing and shipping address, payment details, phone number, and email.

User-Generated Content:

  • Reviews, survey responses, or content you share through the Site.

2. How We Use Your Information

We use your personal data to:

  • Process orders and fulfil contracts.

  • Communicate about purchases and service updates.

  • Detect fraud and maintain site security.

  • Improve site performance and personalise your experience.

  • Deliver relevant ads based on your preferences and browsing behaviour.

3. Legal Basis for Processing

We rely on the following lawful bases to process your data:

  • Performance of a contract (e.g., fulfilling your purchase).

  • Consent (e.g., marketing, cookies).

  • Legitimate interest (e.g., analytics, service improvement).

  • Legal obligation (e.g., accounting, regulatory compliance).

4. Sharing Your Information

We only share your data with third-party service providers that support our operations:

We may also disclose information:

  • To comply with UK laws or court orders.

  • To enforce our terms or protect our rights.

5. Marketing & Ad Preferences

We may use your data for direct marketing, with your consent.
You can opt out at any time via the unsubscribe link in our emails or by contacting us at support@sacheu.co.uk.

For targeted advertising and behavioural marketing, you can opt out here:

Or visit the Digital Advertising Alliance UK for broader control.

6. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or erasure of your data.

  • Object to or restrict data processing.

  • Withdraw consent at any time.

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise any of these rights, email us at support@sacheu.co.uk.

7. Data Transfers Outside the UK

We may transfer your data outside the UK (e.g., to Shopify in Canada or the US). When we do, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

8. Data Retention

We retain your order and account data for as long as necessary for business, legal, or tax purposes, unless you request deletion.

9. Cookie Policy

We use cookies and similar technologies to:

  • Operate the website and keep it secure.

  • Remember your preferences.

  • Analyse site traffic and usage trends.

  • Deliver personalised ads and marketing.

Types of cookies we use:

  • Essential cookies – Required for basic website functionality.

  • Performance cookies – Help us understand how users interact with the site.

  • Functional cookies – Remember choices like region or language.

  • Targeting cookies – Help us serve ads relevant to your interests.

You can manage or disable cookies in your browser settings. For more information, visit https://www.allaboutcookies.org.

10. Children’s Privacy

Our site is not intended for users under 13. We do not knowingly collect data from children. If we learn we have, we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. Please review periodically. Your continued use of the Site means you accept any changes.

12. Contact Us

Email: support@sacheu.co.uk
Mail:
ERS Ventures B.V.
124 City Road
London
EC1V 2NX
United Kingdom